Privacy Policy

1. Information We Collect

At MBClicksy, we collect information that you provide directly to us when you:

• Use our photo booth services
• Contact us through our website or phone
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms
• Make payments for our services

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Payment information (processed securely through our payment processors)
• Photos and images taken during your photo booth session
• Service preferences and special requests
• Communication records with our customer service team

Technical Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our photo booth services
• Process payments and send receipts
• Provide customer support for technical issues
• Send you photos and digital copies of your session
• Improve our services and customer experience
• Respond to your inquiries and customer service requests
• Send promotional materials (with your consent)
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted service providers who assist us in:

• Payment processing (Razorpay and other payment gateways)
• Email delivery and communication services
• Cloud storage and data backup services
• Website analytics and performance monitoring

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect the rights, property, or safety of MBClicksy or others
• Prevent or investigate fraud or security issues
• Enforce our terms and conditions

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches

Our security measures include:

• Encrypted data transmission (SSL/TLS)
• Secure payment processing through certified providers
• Regular security audits and updates
• Access controls and employee training
• Secure data storage and backup systems

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Specifically:

• Photos and images: Retained for 90 days unless you request longer storage
• Contact information: Retained while you remain our customer
• Payment records: Retained for 7 years for tax and legal purposes
• Website analytics: Retained for 2 years for business analysis

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal information
• Request correction of inaccurate or incomplete data
• Update your contact preferences

Data Portability and Deletion

• Request a copy of your data in a portable format
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for marketing communications

Marketing Preferences

• Opt-out of promotional emails and communications
• Adjust your communication preferences
• Unsubscribe from newsletters and updates

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide personalized content and recommendations

You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Payment Processing

We use Razorpay and other certified payment processors to handle transactions. These services have their own privacy policies and security measures.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice during your next visit to our photo booth

The "Last Updated" date at the top of this policy indicates when it was last modified.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 30 days of receipt.

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Hyderabad, Telangana.